Trust and legal
Policies and platform rules
Review the documents that govern accounts, safety, Credits, services, and privacy.
Terms of Service Rules for using CatchMate accounts, communities, and paid services. Published English text Privacy Policy How CatchMate handles account, safety, device, and transaction data. Published English text Cookie Policy Cookie categories, consent, and browser signals. Published English text Community Rules The minimum safety rules for public and private participation. Published English text Intellectual Property Complaints How rights holders can report allegedly infringing material. Published English text Credits Rules Rules for purchasing and using CatchMate Credits. Published English text Provider Agreement Additional terms for people offering paid services. Published English text Refund and Cancellation Policy How order cancellation, failed delivery, refunds, and disputes are handled. Published English text Child Safety Policy CatchMate's 18+ access rule and response to child-safety risk. Published English text